Upgram

Upgram Privacy Policy

Your privacy is important to us. In this Privacy Policy, we explain clearly and transparently how we collect, use, store, and protect your personal data when you browse our website, use our services, or contact us. We are committed to treating your information responsibly, securely, and in accordance with applicable law, ensuring greater transparency and trust throughout your experience with us.

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1. Introduction

Last updated: April 2026

Upgram.com.br values the privacy and protection of its users' personal data. This Privacy Policy describes how we collect, use, store, and protect your information when you use our platform.

By accessing or using our services, you agree to the terms of this policy.

2. Data Collection

We may collect the following personal data:

  • Full name
  • E-mail
  • Telephone (when provided)
  • Billing or delivery address
  • Payment details (processed by third parties)

We also collect the following automatically:

  • IP address
  • Browser and device type
  • Pages accessed
  • Navigation time
  • Cookies and online identifiers

3. Use of Information

The data collected is used for:

  • Process orders and provide services.
  • Improve the user experience.
  • Provide support and assistance.
  • Preventing fraud and ensuring security.
  • Personalize content and offers

We also use the data for marketing campaigns, including:

  • Google Ads
  • Meta Ads (Facebook and Instagram)
  • Other digital advertising platforms

4. Data Sharing

Your data may be shared with:

  • Payment platforms (e.g., gateways and intermediaries)
  • Analytics tools (e.g., Google Analytics)
  • Advertising platforms (Google, Meta, among others)
  • Servers and hosting services

We do not sell your personal data to third parties.

5. Cookies and Tracking Technologies

We use cookies to improve the user experience and collect browsing information.

Cookies can be used for:

  • Maintain active sessions.
  • Analyze website behavior
  • Customize ads
  • Measuring advertising campaigns

Users can disable cookies directly in their browser, however this may affect the website's functionality.

6. Storage and Security

Your data is stored on secure servers and protected by appropriate technical and organizational measures.

We adopted practices such as:

  • Data encryption
  • Restricted access control
  • Security monitoring

The data is stored for the time necessary to fulfill the purposes described in this policy or as required by law.

7. User Rights (LGPD)

Under the General Data Protection Law, you have the right to:

  • Confirm the existence of data processing.
  • Access your personal data
  • Correct incomplete or outdated data.
  • Request the deletion of your data.
  • Revoke consent

To exercise your rights, please contact us via the email address provided at the bottom of this page.

8. Data Retention

Personal data will be kept only for as long as necessary to fulfill the purposes for which it was collected, including legal, contractual and regulatory obligations.

Data used for marketing purposes may be stored for limited periods and then automatically deleted.

9. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. Changes to this Policy

This Privacy Policy may be updated at any time. We recommend that users review this page periodically.

11. Consent

By using the Upgram.com.br platform, the user declares to be aware of and in agreement with this Privacy Policy.

12. Contact

For questions, requests, or to exercise your privacy-related rights:

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